Returns Policy

Change-of-mind returns

You have 7 days from the date you receive your order to send it back for a refund or size swap, provided the jersey is:

• Unworn
• Undamaged and in the original condition you received it
• Complete with all original tags attached

Items that don't meet these conditions may be refused or subject to a restocking fee at our discretion.

How to return

1. WhatsApp us on +27 64 668 1757 with your order reference (e.g. DK-XXXXXX) and reason for return.
2. We'll confirm and share the return address.
3. Post the item back via any tracked courier of your choice. Return shipping is at your cost for change-of-mind returns.
4. Once we receive and inspect the item (typically 2 working days), we'll process your refund or ship the swap.

Refunds

Approved refunds are paid to the same card used at checkout via Yoco. Refunds typically reflect within 5–10 working days depending on your bank.

The original R100 delivery fee is not refunded for change-of-mind returns. It is refunded in full for defective goods or shipping errors on our side.

Size swaps

Swaps are free of extra delivery cost on our side — you cover return postage, we cover shipping the correct size back to you.

Defective or incorrect items

If your jersey arrives damaged, defective, or is the wrong item, WhatsApp us within 48 hours with photos. Under Section 56 of the Consumer Protection Act, you're entitled to a repair, replacement, or refund — your choice — at no cost to you. We'll arrange courier pickup at our cost.

Non-returnable items

• Items marked "Final Sale" on the product page
• Custom-printed jerseys with player name/number personalisation (unless defective)

Your CPA rights

Nothing in this policy limits your rights under the Consumer Protection Act, 2008. You retain a 6-month window under Section 56 for defective goods.

Questions?

WhatsApp +27 64 668 1757 or email howzit@diskikits.co.za.